What to Know Before Hiring a Carpet Cleaner

A dirty carpet is a health hazard in your house. It can affect the quality of air in your home or office. If you are trying to control dust for one reason or another, you had better start with the carpet. Keep the following things in mind if you have finally decided to give your carpet a professional touch.

Certification and training

Carpet cleaning professionals should hold proper registration and permits for them to work in your location. Before you have a conversation about the work you are giving them, do ask if registration is in place.

You don’t need to ask. Professionals will let you know all about their industry training and paperwork. They will also share with you information about their teams. If the company is a bit hesitant with this information, insist on seeing the documentation.

Company reviews

You will most likely start your search online. You may be lucky to get a referral from a friend or family. If not, hit the road running by searching for local carpet cleaners. Online reviews can guide you on what to look out for in your search.

You will see common complaints made by customers. Look at the company that has a record of positive reviews. Reviews can also help you gauge the level of experience that the company has in the industry.

You should not rule out new companies. At least give them the benefit of the doubt that they can do a good job. However, put their qualifications a notch higher. Let them prove to you that they have what it takes to do the job from the tools to the expertise.

Ask for quotes from a shortlist

You can pick several companies that you like to request a quote from them. Be as detailed as possible when requesting a quote. Do you want steam extraction or soil suspension? Explain what kind of dirt to expect.

Explain the type of stains they have. It helps you get a particular quote. Email quotes can work well for you when you don’t want to respond immediately. Review the prices against the company’s profile. Pick the company that best suits your project.

Get some details about the cleaning method

You can ask innocently what exactly they do with your carpet. A good cleaner will let you know what chemicals or washing solutions they sue, the process of cleaning, and possible timelines. You can request some of that information to be included in the contract.

What is left is to sign the contract with one of the companies. Do it sooner rather than later. Soil and grime shorten your carpet’s life expectancy.


A clean carpet is a delight to a home or office. If you want a great carpet cleaning experience, be specific about what you want. A good service will come from professionals who have the tools, skills, and certifications to do the job. There are local carpet cleaners Canberra that have what it takes to keep the dirt away.

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